At majestywearz, Operated by Crowndae Innovations Private Limited, we are dedicated to providing a smooth and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Crowndae Innovations Private Limited, While “you,” “your,” and “user” refer to our valued customers. We recognize that sometimes fashion choices change, and you might need to cancel an order. Below is our cancellation policy to assist you with the process:
Order Cancellation Before Shipment
You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first.
To request a cancellation, please contact our customer support team via email.
If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5–7 business days.
Orders Already Shipped
Once an order has been shipped, cancellation is no longer possible. However, you can initiate a return after delivery in accordance with our Return & Refund Policy.
Order Modification
Currently, we do not support modifications to items or shipping addresses after an order is placed. If changes are needed, you must cancel the order (if eligible) and place a new one.
Contact for Cancellation
For cancellation requests, please contact our support team at: crowndaeinnovationspvtltd@gmail.com
We appreciate your understanding and continued support. If you have any questions, feel free to reach out to us.